Owner Benefits Program – The Lincoln Way
When you own a Lincoln, your experience doesn’t end but rather starts after your purchase. As Lincoln owner, get access to exclusive services and benefits.
Lincoln Owner Benefit Program
Luxury automotive ownership extends far beyond the initial purchase, transforming into a comprehensive lifestyle experience that prioritizes convenience, exclusivity, and personalized attention. The Lincoln Owner Benefit Program epitomizes this philosophy, offering a suite of services and rewards designed to enhance the ownership journey. This holistic approach to customer care begins the moment you drive your new Lincoln vehicle home and continues throughout your ownership experience.
The Lincoln Way™ – A New Definition of Customer Care
At the heart of the Lincoln Owner Benefit Program lies “The Lincoln Way™” – a revolutionary approach to automotive customer service that redefines the relationship between owner and manufacturer. Unlike traditional automotive ownership experiences that often end at the point of sale, Lincoln establishes an ongoing relationship that keeps you moving forward even when you’re not behind the wheel.
This comprehensive program recognizes that luxury is about more than premium materials and sophisticated engineering – it’s about time, convenience, and personalized attention. The Lincoln Way™ transforms routine ownership tasks into effortless experiences, allowing owners to focus on what truly matters in their lives.
Lincoln Pickup & Delivery – Time-Saving Convenience
Perhaps the most appreciated aspect of the Lincoln Owner Benefit Program is the signature Lincoln Pickup & Delivery service. Understanding that time is a precious commodity, Lincoln has reimagined the service experience to eliminate the inconvenience of dealership visits.
When your Lincoln requires maintenance or repairs, simply schedule service through the Lincoln Way™ app or by contacting your Lincoln Concierge. A Lincoln representative will arrive at your location, whether home or office, to collect your vehicle. While your Lincoln receives expert care, you’ll enjoy the convenience of a complimentary Lincoln loaner vehicle, ensuring your daily routine continues uninterrupted.
Once service is complete, your freshly cleaned Lincoln will be returned to your preferred location. This door-to-door service is available for both routine maintenance and warranty repairs on all new Lincoln models. Service coverage begins at the New Vehicle Limited Warranty Start Date and 0 kilometers, continuing for 4 years or 80,000 kilometers, whichever occurs first.
Lincoln Access Rewards™ – Exclusive Benefits
The Lincoln Owner Benefit Program includes a robust rewards system through Lincoln Access Rewards™. This exclusive program allows owners to earn points whenever they service their vehicle at participating dealerships. These points accumulate with each service visit and can be redeemed for future maintenance, premium services, and exclusive experiences.
This innovative approach transforms routine maintenance from a necessary task into an opportunity to earn rewards. Whether you’re scheduling regular service or addressing specific concerns, your Lincoln ownership experience continues to deliver value through accumulated points that enhance your future interactions with the brand.
The Lincoln Way™ App – Connected Convenience
Modern luxury demands seamless technological integration, and the Lincoln Way™ app serves as your digital connection to your vehicle and the broader Lincoln experience. This sophisticated mobile application provides remarkable control and convenience, regardless of your location.
Through the app, owners enjoy complimentary remote features including vehicle start/stop functionality, lock/unlock capabilities, and scheduled-start programming. The app also serves as your vehicle’s health monitor, providing maintenance alerts, service history tracking, and convenient appointment scheduling with participating retailers.
For Lincoln Pickup & Delivery service, the app streamlines the process, allowing for effortless scheduling of this door-to-door service. This comprehensive digital tool ensures your Lincoln ownership experience remains at your fingertips, simplifying vehicle management and enhancing ownership convenience.
Lincoln Concierge – Personalized Attention
The Lincoln Owner Benefit Program recognizes that true luxury includes personal attention. The Lincoln Concierge service connects owners to a dedicated team of Lincoln experts available via chat or phone. Whether you’re exploring new vehicles, have questions about features, or need assistance with services, your Lincoln Concierge provides informed, personalized guidance.
This white-glove approach ensures Lincoln owners receive prompt, knowledgeable assistance tailored to their specific needs. The Concierge team can explain benefit programs, coordinate services, and provide recommendations, delivering a level of personalized care that distinguishes the Lincoln ownership experience.
Calm Membership – Wellness Beyond Driving
Recognizing that luxury extends to personal wellbeing, the Lincoln Owner Benefit Program includes a complimentary one-year membership to Calm for new owners. This innovative partnership allows Lincoln customers to prioritize wellness with access to daily meditations designed for better sleep, stress reduction, and anxiety management.
This unique benefit reflects Lincoln’s holistic approach to luxury, acknowledging that true premium experiences encompass personal wellness alongside traditional automotive benefits. The Calm membership integration demonstrates Lincoln’s commitment to serving owners’ needs beyond the driving experience.
Lincoln Discovery Drive – Experience Before Ownership
For those considering Lincoln ownership, the Lincoln Discovery Drive offers a specialized test drive experience that showcases the exceptional qualities of Lincoln vehicles. This personalized opportunity allows potential owners to experience firsthand the sanctuary-like environment and refined performance that define the Lincoln driving experience.
Available at participating Lincoln retailers, this complimentary program provides a comprehensive introduction to Lincoln’s distinctive approach to automotive luxury, helping prospective owners make informed decisions about their future vehicle.
Lincoln Co-Pilot360™ – Advanced Protection
Safety represents a fundamental aspect of the Lincoln ownership experience, with Lincoln Co-Pilot360™ technology providing comprehensive driver-assistance features. This suite of advanced technologies includes systems designed to monitor surroundings, alert drivers to potential hazards, and assist with everyday driving tasks.
The Lincoln Owner Benefit Program ensures these sophisticated systems remain optimally calibrated through regular maintenance, protecting your investment while delivering peace of mind on every journey.
Curiosities About the Lincoln Owner Benefit Program
- The Lincoln Pickup & Delivery service travels approximately 3.2 million kilometers annually across North America, demonstrating the program’s extensive reach and commitment to owner convenience.
- Lincoln Access Rewards members earn points five times faster when servicing their vehicles during their personalized “Power Week,” offering strategic opportunities to maximize rewards.
- The Lincoln Way™ app includes a unique “Find My Lincoln” feature that helps owners locate their vehicle in crowded parking areas, illuminating exterior lights and sounding a gentle alert when activated.
- Lincoln’s partnership with Calm represents the first collaboration between an automotive manufacturer and a meditation app, highlighting Lincoln’s innovative approach to luxury ownership.
- The Lincoln Concierge team undergoes specialized hospitality training modeled after five-star hotel services, ensuring interactions reflect Lincoln’s commitment to exceptional customer experiences.
Questions and Answers About the Lincoln Owner Benefit Program
Q1: What is the Lincoln Owner Benefit Program?
A1: The Lincoln Owner Benefit Program is a comprehensive suite of services and benefits designed to enhance the Lincoln ownership experience, including Lincoln Pickup & Delivery, Lincoln Access Rewards, The Lincoln Way™ app, Concierge Service, and wellness benefits through Calm membership.
Q2: How does Lincoln Pickup & Delivery work?
A2: When service is needed, Lincoln will collect your vehicle from your preferred location, provide a complimentary Lincoln loaner vehicle, complete the required service, and return your freshly cleaned Lincoln to you, creating a seamless, door-to-door experience.
Q3: How long is the Lincoln Pickup & Delivery service available?
A3: Lincoln Pickup & Delivery service begins at the New Vehicle Limited Warranty Start Date (0 kilometers) and continues for 4 years or 80,000 kilometers, whichever occurs first.
Q4: What is Lincoln Access Rewards?
A4: Lincoln Access Rewards is a loyalty program that allows owners to earn points when servicing their vehicles at participating dealerships. These points can be redeemed for future services and exclusive experiences.
Q5: What features are available through The Lincoln Way™ app?
A5: The Lincoln Way™ app offers remote start/stop, lock/unlock, and scheduled-start features, along with vehicle health alerts, maintenance history tracking, and service appointment scheduling capabilities.
Q6: What is the Lincoln Concierge service?
A6: Lincoln Concierge connects owners to a dedicated team of Lincoln experts available via chat or phone, providing personalized assistance with vehicle features, service scheduling, and ownership benefits.
Q7: What is included in the Calm membership benefit?
A7: New Lincoln owners receive a complimentary one-year Calm membership, providing access to daily meditations designed for better sleep, stress reduction, and anxiety management.
Q8: Are there special benefits for first-time Lincoln owners?
A8: First-time Lincoln owners receive a comprehensive orientation to all ownership benefits, personalized vehicle setup assistance from a Lincoln specialist, and enrollment in Lincoln Access Rewards.
Q9: What is the Lincoln Discovery Drive?
A9: The Lincoln Discovery Drive is a personalized test drive experience available at participating retailers, designed to showcase the distinctive qualities of Lincoln vehicles before purchase.
Q10: How does the Lincoln Owner Benefit Program enhance vehicle maintenance?
A10: The program transforms necessary maintenance into a convenient, rewarding experience through Pickup & Delivery service, loaner vehicles, and the opportunity to earn Lincoln Access Rewards points with each service visit.