The Lincoln Way™ App
Set Up Your Lincoln Way™ App92
Get started
Lincoln Way™ is compatible with all Lincoln vehicles equipped with Lincoln Connect™112. Here’s how to get started:
1. DOWNLOAD LINCOLN WAY™ APP92
2. CREATE ACCOUNT OR LOG IN
3. ADD LINCOLN CONNECT-EQUIPPED VEHICLE
- Add a vehicle to Lincoln Way by scanning the VIN (Vehicle Identification Number) barcode, and then assigning a vehicle nickname
- You can also manually type in your VIN to add the vehicle
4. ACTIVATE LINCOLN CONNECT-EQUIPPED VEHICLE
- Start the vehicle and touch Allow on the in-vehicle touchscreen pop-up. This enables access to remote features and vehicle location
- To begin the activation process, simply press Activate Vehicle on the Home screen and follow the steps to continue the process In-Vehicle
Navigating Your Lincoln Way™ App
Map
Map helps you connect with the things you’re looking for:
- Destinations, such as fuel, food, coffee, shopping and more
- Parking (in select cities) and charging stations
Account – LWA
The Account section gives you access to Settings and Lincoln Access Rewards.141 Stay updated with messages from Lincoln in the Message Centre.
More
Help is a virtual personal assistant for mobility. This feature connects you to:
- Self-help — find answers to questions, learn more about your vehicle and get more information about Lincoln Way™ enhancements.
- Chat/Call— improved chat experience while keeping the ability to call a Concierge.
- Roadside Assistance95 — ability to call 24/7 directly from the app
The Help button is located inside the More menu.
Lincoln Access Rewards™
Your new rewards program in a tier of its own.141
Phone as a Key™ With Lincoln Way™ App
Keyless entry is just an opening act
Lincoln’s Phone As A Key83 delivers all of the functionality of a traditional key fob — including keyless door lock and unlock, push button start, trunk release, temporary valet codes, and more.
1. Navigate to the bottom of your Lincoln Way app Vehicle Details screen to “Phone As A Key” and select “Setup Required”. An alternative is to select the “key” controls button at the top of the home screen to start Phone as a Key setup.
2. Create and/or log in with a username and passcode if you haven’t already done so
3. Give your virtual key a name
Your virtual key fob will then be downloaded to your Lincoln Way app.
Note.
Retailers set selling and leasing price which may vary from MSRP. Offers only valid at participating retailers and may be cancelled or changed at any time without notice (except in Québec). See your Lincoln Retailer for complete details or call the Lincoln Customer Relationship Centre at 1-800-387-9333. For factory orders, a customer may either take advantage of eligible raincheckable Lincoln retail customer promotional incentives/offers available at the time of vehicle factory order or time of vehicle delivery, but not both or combinations thereof.
Vehicle(s) may be shown with optional equipment. Images shown are for information purposes only. US images may be shown on this website. Images may not necessarily represent the configurable options selected or available on the vehicle or the models shown.
Lincoln makes no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Site, the information, materials, content, availability, and products. Ford Motor Company of Canada, Limited is not responsible for typographical or other errors, including data transmission, display, or software errors, that may appear on the site. Your Lincoln retailer is the best source of the most up-to-date information on Lincoln vehicles.
1.
“Starting At” price is based on MSRP (Manufacturer’s Suggested Retail Price) and includes destination & delivery, air tax fees, and green levy charges (if applicable). Excludes taxes, options, retailer fees, lien registration and related fees (if leased or financed), motor vehicle industry council levy charge (if applicable), luxury tax surcharge (if applicable), and other fees which may vary by province and/or retailer. Your local retailer may charge a luxury tax surcharge on vehicles with a retail price over $100,000 and a gross vehicle weight rating (GVWR) that is 3,856 kg (8,500 lbs) or less. Retailers set selling and leasing price which may vary from MSRP. While we endeavour to ensure that the information contained on our website is accurate, errors may occur from time to time and customers should contact their local retailer for details.
83 Requires Lincoln Way™ App feature activation. Not compatible with all smartphones.
92 Lincoln Way™ is available for select smartphones. Message and data rates may apply. Service may be limited by mobile phone network coverage area. Lincoln Way Terms & Conditions and Privacy Policy apply.
95 Roadside Assistance is included for certain Lincoln owners, subject to the vehicle’s coverage and varies by Model Year. Please contact Lincoln Concierge or see your Retailer for details.
100 Pickup & Delivery service is valid for owners of new 2018 model year and newer Lincoln vehicles. Service coverage begins at the New Vehicle Limited Warranty Start Date and 0 km. Coverage ends at 4 years from the Warranty Start Date or 80,000 km, whichever occurs first. Service is available for retail and warranty repair. Loaner vehicle available for up to 24 hours or until service is complete, whichever occurs first. Some service exclusions and mileage limitations may apply, see your retailer for full details. Lincoln reserves the right to change the program details at any time without obligations.
112 Lincoln Connect (standard on select vehicles), the Lincoln Way™ App and complimentary Connected Service are required for remote features (see Lincoln Way Terms for details). Connected Service and features depend on compatible cellular network availability.
Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Lincoln Connect Service excludes Wi-Fi hotspot. Certain restrictions, 3rd-party terms or message/data rates may apply.
At purchase, the Lincoln Connect modem in some models is connected and sending vehicle data (e.g., diagnostics) to Lincoln. Vehicle data is stored by Ford Motor Company in the United States and may be accessible by US governmental authorities. To disable, or for more information, see in-vehicle connectivity settings. Learn more at www.ConnectedLincoln.com
141 Eligibility requirements and restrictions may apply. See participating retailer or Lincoln Access Rewards™ Program terms and conditions for information regarding expiration, redemption, forfeiture and other limitations on Lincoln Access Rewards Points.
The Lincoln Way App: Enhancing Your Lincoln Experience
The Lincoln Way App is transforming the ownership experience for Lincoln vehicle owners, offering unprecedented convenience, connectivity, and personalized service at your fingertips. This innovative mobile application serves as a digital companion to your luxury Lincoln, bringing a host of features designed to simplify ownership and elevate your driving experience.
Seamless Vehicle Connectivity
The Lincoln Way App creates a digital bridge between you and your vehicle, allowing for comprehensive remote control capabilities. Through the application, owners can remotely start or stop their engine, lock or unlock doors, and even schedule start times—all from virtually anywhere. This functionality proves especially valuable during extreme weather conditions, enabling you to pre-condition your vehicle’s interior temperature before entering.
The app also introduces the innovative Phone As A Key feature, which transforms your smartphone into a digital key fob. This technology allows you to access all the functionality of a traditional key even when your physical key fob isn’t with you, adding a layer of convenience that integrates seamlessly with modern digital lifestyles.
Comprehensive Vehicle Management
Maintaining your Lincoln in optimal condition becomes effortless with the Lincoln Way App’s vehicle health management features. The application provides timely Vehicle Health alerts, giving you instant notifications about maintenance needs or potential issues requiring attention. You can easily track your vehicle’s complete maintenance history through the app, creating a digital record of all service work performed.
When service is required, the app streamlines the scheduling process at participating dealers. This digital integration eliminates the need for phone calls or in-person visits to arrange maintenance appointments, saving valuable time and reducing the friction typically associated with vehicle service.
Premium Ownership Services
Perhaps one of the most appreciated features of the Lincoln Way App is its integration with Lincoln’s Pickup & Delivery service. This premium offering allows owners to schedule vehicle service without disrupting their daily routine. Through the app, you can arrange for your Lincoln to be picked up from your home or workplace, serviced at the dealership, and returned to you—creating a truly effortless door-to-door experience that respects your time and schedule.
Personalized Assistance
The Lincoln ownership experience extends beyond the vehicle itself with personalized concierge services accessible through the app. Owners can connect directly with a dedicated team of Lincoln experts via chat or phone, receiving personalized assistance for any questions or concerns. This direct line to specialized support ensures that help is always readily available when needed.
Enhanced Roadside Support
Unexpected situations on the road are handled with the same level of care and attention through the Lincoln Way App’s integrated roadside assistance features. Should you find yourself in need of help, the app provides direct access to Lincoln services such as fuel delivery, flat-tire repair, and other roadside support. This integration makes requesting assistance more efficient and provides peace of mind knowing that help is just a few taps away.
General Data About Lincoln Way App
- The application is compatible with select smartphone platforms and requires a simple download to access all features.
- Vehicle connectivity features require Lincoln Connect technology, which comes standard on select Lincoln models.
- The app provides complimentary remote features including start/stop, lock/unlock, and scheduled-start functionalities.
- Lincoln Way integrates with SYNC 4 Technology for enhanced navigation services and vehicle controls.
- The application works with Alexa Built-in on eligible vehicles, enabling voice commands and smart home integration.
Curious Facts About the Lincoln Way App
How does Phone As A Key work with the Lincoln Way App?
The feature uses Bluetooth Low Energy technology to communicate with your vehicle, allowing your smartphone to function as a key fob when in proximity to your Lincoln.
What happens if my smartphone battery dies while using Phone As A Key?
Lincoln vehicles equipped with this feature typically have a backup entry method, such as an exterior keypad, to ensure you’re never locked out of your vehicle.
Can multiple family members access the same Lincoln through the app?
Yes, the Lincoln Way App allows the primary owner to grant access to additional users, enabling family members to utilize the same convenient features.
Does the app work in areas with poor cellular coverage?
Some features require cellular connectivity, but the app is designed to store certain commands until connectivity is restored, ensuring functionality in most situations.
How secure is the Lincoln Way App’s remote access?
The app utilizes multiple layers of security protocols, including password protection and encryption, to ensure only authorized users can access your vehicle’s functions.
Questions and Answers
How do I set up the Lincoln Way App?
Download the app from your device’s app store, create an account, and follow the prompts to connect your Lincoln vehicle using your Vehicle Identification Number (VIN).
Is there a cost associated with using the Lincoln Way App?
Basic features of the Lincoln Way App are complimentary with your Lincoln purchase, though some advanced connected services may require a subscription after trial periods.
Can I use the Lincoln Way App with older Lincoln models?
The app is designed primarily for newer Lincoln models equipped with connectivity technology, though some features may be available for compatible older vehicles.
How far in advance can I schedule service through the app?
Service scheduling through the app typically allows bookings several weeks in advance, depending on dealer availability and your maintenance requirements.
Does the Lincoln Way App track my driving habits or location?
The app includes privacy settings that allow you to control what information is shared, with location data typically only used when actively accessing certain features.